We work hard Monday through Saturday (and really 24/7 through our emergency maintenance line) to provide the best service possible for our clients. Hear below from some of our satsified Pensacola area property owners, investors, and residents. Please reach out to us with any questions you have for us on how we can provide you the same Pensacola Property Management experience.
"The owner and entire staff of Realty Masters has been extremely attentive to our needs as a Home Renter. Even major problems have been resolved in a timely fashion. Very professional Realty Company. We highly recommend them for your realty needs."
“Lindsay was extraordinarily helpful in the complete process from finding and purchasing my first home. Any questions I had were answered in an extremely timely and professional manner as well as willing to work around my late work schedule to ensure I was able to view all properties I was interested in. I would highly recommend Lindsay to work with if you or anyone is in search of purchasing.”
“They have been great to us. Absolutely recommend if looking for a rental. When we are ready to buy we will use them for that as well. Wonderful company :)”
“Rehlinda is our manager, I just want you to know she is wonderful and does a great job for us. It's stressful not living in the state as one of our houses but she keeps us informed and is on top of everything. Thank you for that. Just wanted you to know"
“Realty Masters has been phenomenal to work with. We had to fire our previous property manager for a large number of reasons and had low expectations after that experience. However, these guys have blown us out of the water with their attention to detail and proactivity. They have made our position as an out-of-state property owner so much simpler and almost work-free on our end! Their expertise has allowed us to add to our portfolio with great, income producing properties. I can't recommend them enough, and I look forward to working with them for years to come!”
“I have rented from Pensacola Realty masters in the past. I own a home in Pensacola and got transferred to New York so I hired Pensacola Realty Masters to manage my home. Erica Parker is the leasing agent that has been handling everything for me and she's been wonderful to work with. I am moving back to Pensacola and taking my house back but if I ever move again and need someone to manage my house again I would definitely use Pensacola realty masters again and hope Erica Parker would manage my house for me I ever need the service again.”
"As a military transfer from high priced Bethesda, we took a bath selling our last house in Maryland. Realty Masters, Bob, Nicole and Pam were heaven sent by helping us find our dream home for a fantastic price in Pensacola. Bob is a former Chief and it showed as he and Realty Masters took care of my wife and I as family."
"This review is from an owner's perspective. An owner who has tested the waters with a few other management companies in the area prior to working with Realty Masters. As an owner, one of the largest concerns when researching PM's is cutting through the BS and finding someone who will truly treat your property as one of their own rather than it being just another property they have to fill ASAP. I have dealt with those kinds of PM's in the past. It didn't end well. Lacey from Realty Masters, on the other hand, has been great to work with. Great attention to detail, shes attentive, and extremely knowledgeable. Looking forward to future business!"
"I have been a tenant on a couple of properties managed by realty masters and have had absolutely no problems! Currently I rent a property off of forest pines drive for around 3 years now and Chrisitne Laughlin had been nothing but helpful and prompt with whatever concern I have. From rent to maintenance she is on point and I couldn't of not be happier!"
"I have been a tenant with Realty Masters for 7 years. So I feel my opinion on the company and their service should be held in high regard, just due to the fact that I've done business with them for so long. I've gone through an array of property managers since my start as a tenant. I have had issues with a few, and none of them have quite made their mark on me, save one. Lacey. Lacey is the best property manager I've had. She follows up with me, treats my problems as if they were her own, and has reached out to me personally on multiple occasions in reference to standard maintenance issues I've had with the property. Lacey has renewed my faith in realty companies by keeping a good word, and a professional attitude. She adapts well to the curves thrown her way in reference to her property management duties. Best of all, she lets you know what's happening every step of the way. She doesn't cut corners on service to her tenants, and she displays a composed and organized disposition when an issue arises. She is the sole reason I've continued to sign leases because I'm comforted in the fact that if something goes wrong, Lacey will make every attempt to fix it. I'd highly recommend Realty Masters just due to her alone. But I also won't fail to mention the courteous and professional staff at the office as well. A from a 7 year tenant."
"I had a great experience with Realty Masters! Erica Parker was very knowledgeable, timely, and polite. Being a first time renter is nerve racking. Realty Masters made sure I understood what was going at all times. I would definitely recommend Realty Masters of Florida to anyone I know. Even after my lease with Realty Masters ended they still were quick to respond to all inquiries and provide assistance. I'm very impressed with them. Their online payment system was very easy. All maintenance requests were handled quickly. All in all good first renting experience (not sure many can say that!)."
"I've purchased several investment properties over the years from Realty Master and Nicole St.Aubin. Nicole is a true professional, knows and understands the Pensacola, FL investment real estate market. Realty Master is not only an excellent company to purchase investment real estate in the greater Pensacola area but is the #1 Property Management company. I've relied on Realty Masters for years to grow my investment portfolio and recommend not only to the new investor but any season investor in the community. First class company and it shows."
"I can't say enough about this company. I had planned to go with a different rental agency, but the rental agent showed up for our first meeting nearly an hour late with no notice and a flimsy excuse, took barely a glance at my house and said sure, I can rent this within a month or two -- then he named a price $250 less than I knew other homes in my neighborhood were renting for. I called him on it and he said he didn't look at comps before seeing a house. He couldn't even answer all my questions about the process or his own company's policies. I wrote him off. When I contacted Realty Masters, the difference was night and day. From the first contact, this crew was prepared, professional and organized. Nicole St. Aubin showed up with details on my house and neighborhood and took quality photos, pointed out maintenance details I hadn't thought of and helped me prepare. My house never looked so good. They found great tenants at a fair price within two weeks. Since then, my property manager Erica Parker has been on top of everything. She's quick to get on any questions for me or my tenants, and I never wait long to get an issue settled or to hear from her when I need her. I truly feel like owners are not just names or numbers or street addresses or another contract to these folks. This whole team has made me feel like they are there for me."
"I have 7 units with Realty Masters under the management of Mrs. Erica Parker, and she has just been fantastic. She promptly communicates issues, answers all my questions and handles stress very easily. She's a true professional when dealing with homeowners as well as their tenants. I couldn't be more happier with the service this company provides and will continue to use them as we grow our portfolio. Thanks Erica!"
"I wanted to say thanks to Realty Masters. My house had been empty for 16 months and I called the Navy housing Office to see if I could get some help. Bob was there and he assured me where my house was located it shouldn't take several weeks to lease my property. At the current time I was under contract with another realtor; called on Wednesday morning and fired them. Thursday I signed a contract to allow Realty Masters to manage my home. Friday and Saturday Nicole had already taken some pictures and posted to their website. On Tuesday morning they had already rented my home out!!!!!Thank you. They also made some recommendations to prepare my house for rent. I followed and gave them permission to do whatever they needed. I couldn't be more satisfied than with Realty Masters. I think communication is the "KEY."
"Realty Masters My wife and I have owned an investment property in Pensacola for the past five years. Realty Masters has managed our property the entire time. Becky and staff have always kept us well informed if repairs are needed and kept costs at a minimum. We've managed to keep the property rented almost continuously and I believe it has a lot to do with Reality Masters providing such great service. As out of state investors, Reality Masters keeps us connected."
“Pam Keen's has been a reliable and professional provider of property management for my rental property for over 10 years. Her staff has been very responsive to my needs as well has that of my tenants. Her experience in real estate and knowledge of local ordinances has been invaluable in handling unique situations. Highly recommended.”